Made-to-Order: Each IHF Studio design is individually crafted after an order is placed. Standard returns and exchanges are therefore not available.
Manufacturing Issues: If you believe your order has an issue attributable to the Brand, please contact us within 24 hours of delivery and provide your order number, an unboxing video, clear photographs, and a brief description of the concern.
Conditions: The product must remain in its original condition and must not have been worn or used. Each request will be reviewed on a case-by-case basis.
Client Assistance: Before production begins, our Client Services team is available to advise on sizing, silhouette, fit, proportion, and styling.
Customized Products: Selected details or elements of a design may be modified upon request. Customization fees range from 15% to 30%, depending on complexity. All changes and associated fees must be approved before production.
Response Time: Our team will review the information provided and respond within 24 hours with a proposed resolution.
View the full Return & Exchange Policy